Let’s talk.
A question about a watch, an order or what comes next? We’re here to help.
Send us a message.
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Quick answers.
The essentials, before you get in touch.
Are your watches authentic?
Yes. All our watches are authentic and sourced from verified suppliers within the EU.
When will my order arrive?
Delivery timing depends on the watch’s availability and your destination. See our shipping policy for details, or contact us with the model or order number.
Read the shipping policyHow can I track my order?
Once your order has shipped, we’ll email you a tracking link. If you can’t find it, send us your order number and we’ll help.
How do I arrange a return?
Contact us with your order number before sending an item back. Our refund policy explains eligibility, time limits and the return process.
Read the refund policyDo you offer a warranty?
Our watches include a 2-year Chronoera warranty covering defects. For help with a claim, send your order number and a description of the issue.
Can you help me choose a watch?
Of course. Tell us the style, size and budget you have in mind, or send us the models you’re considering. We’ll help you compare the details.
Behind Chronoera.
More about us- Trade name
- Chronoera
- Company
- KLPX SIA
- Registration number
- 40203725344
- Registered address
- Austrumu iela 30, Kadaga, Ādažu pag., Ādažu nov., LV-2103, Latvia