Shipping policy

We aim to process and deliver your order as quickly as possible.

Order Processing

Orders are usually processed within 1–2 business days.

Orders are not processed on weekends or public holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

We ship orders within the European Union.

We ship from warehouses located within the European Union.

Estimated delivery time:

Please note that delivery times are estimates and may vary depending on the destination country, delivery address, and carrier.

Shipping costs are calculated at checkout based on your delivery location.

The final shipping cost will be displayed before you confirm your order.

Once your order has been shipped, you will receive a tracking number by email.

You can use this tracking number to follow the delivery status of your order.

While we aim to meet the estimated delivery times, delays may occasionally occur due to:

If your order is delayed, please contact us and we will assist you where possible.

Please make sure your shipping details are correct before placing your order.

Chronoera is not responsible for delays or failed delivery caused by incorrect or incomplete delivery information provided by the customer.

If you notice an error in your delivery address after placing an order, please contact us as soon as possible at info@chronoera.com.

If your shipment appears to be lost, damaged, or delivered incorrectly, please contact us at info@chronoera.com with your order number.

We will review the case and assist you in resolving the issue with the delivery carrier where possible.

For any shipping-related questions, please contact us:

Email: info@chronoera.com